Privacy Policy

Duck a Duck LLC d/b/a SCALE ("we," "us," or "our") operates the website scaleyourbusiness.ai and provides AI-powered appointment setting services for roofing contractors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

We collect the following types of information: Information You Provide Directly:

• Name, email address, phone number, and business information submitted through our contact forms, booking calendar, or intake questionnaires
• Payment information processed securely through our third-party payment processors (we do not store full card details)
• Communications you send us via email, phone, or chat

Information Collected Automatically:

• IP address, browser type, operating system, and referring URLs
• Pages viewed, time spent on pages, and click behavior via cookies and analytics tools
• Device identifiers and general geographic location

Information from Third Parties:

• Data from advertising platforms (Meta/Facebook, Google) when you interact with our ads
• Information from our CRM and marketing automation tools (GoHighLevel)

We use your information to:

• Provide, operate, and improve our appointment setting services
• Communicate with you about your account, campaigns, and results
• Send marketing communications (you may opt out at any time)
• Process payments and fulfill contracts
• Run targeted advertising campaigns on platforms including Meta and Google
• Analyze usage to improve our website and services
• Comply with legal obligations

We use cookies, pixels, and similar tracking technologies to operate our website and advertising. This includes the Meta Pixel and Google Analytics. You can control cookies through your browser settings. Disabling cookies may affect website functionality. By using our site, you consent to our use of these technologies.

We do not sell your personal information. We may share it with:

• Service Providers: Third-party vendors who help us operate our business (payment processors, CRM platforms, email providers, analytics tools)
• Advertising Partners: Platforms like Meta and Google for ad targeting and retargeting purposes
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Opt out of the sale of personal data (we do not sell data)

To exercise these rights, contact us at: [email protected]

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, contact us at:

Duck a Duck LLC d/b/a SCALE
Email: [email protected]
Website: scaleyourbusiness.ai